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Probation staff work in small Offender Management Units consisting of;
- Probation Officers, who manage high risk offenders,
- Probation Service Officers, who manage low risk offenders and
- Case Administration Officers, who ensure the smooth running of
the case. 
Together the unit support the End to End management of offenders in contact with our services. This means offenders will be managed by the same offender manager thoughout their time under supervision, regardless of the sentence or any re-sentence. The officer and offender are then able to build a productive working relationship through which offending behaviour can be challenged, leading to reduced reoffending.
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